Yorkshire Computer Software Support

	Yorkshire IT Solutions

	Reliable and experienced providers of a complete range of IT services to business and home based clients.









	Call 01904 236139 9am to 6pm

Software Support

Is your computer running slow? Are you experiencing software problems? Lost data? Corrupt files? Your computer may be infected with Spyware, a virus or worm and you could be passing it on to your family, friends and business associates.

Do you need help installing a new software package, upgrading your operating system or perhaps you need software developing to meet a specific need.

Yorkshire IT Solutions can provide all the help you need. We are able to provide everything from virus and spyware removal to software consultancy and development. Our services and strategic alliances are designed to help us deliver IT solutions for tomorrow's business, today.

We offer a low flat rate service for many items or a very competitive hourly rate. If you choose any of our flat rate services, you can add additional services at a special reduced rate.

Sample Flat Rates^*

Additional Services


Antivirus Installation	£65
Standard Software Installation	£65
Anti-spyware installation	£65
Operating system Install	£95
Data Migration from One Computer to Another (up to 1GB)	£85
Virus and Spyware removal	£95
Account Break-in^#	£45
^#If you have lost or corrupted you PC Administrator password, we can get you back into your machine without the need to re-install your operating system. If you need more than one of the above items, you pay for the most expensive and add any of the other items for £25 each. ^* These flat rate prices do not include the associated software or any required hardware.


Please call us to discuss your specific requirements for any of the following software services:
Software Consultancy. Our consultants can assist you by assessing your companies needs and producing a requirements spec for the purchase and/or development of new software. Software Development. Our software developers can produce bespoke software to fit your specific needs. Database Development. We will be happy to design and build a database to suit your requirements. Database Administration. We can supply DBA services on either a permanent or temporary basis to resolve a specific issue.

Terms and Conditions:

1	An adult over the age of 18 must be present while technician is on-site.
2	Computer and all cables, power supplies and peripherals must be available and easily accessible at time of appointment.
3	Computer must be in working condition and compatible for chosen upgrades.
4	In most cases, we try to repair the equipment on-site. However, it is sometimes necessary to take the equipment into our workshop for repair, which in most cases should not take longer than three days.
5	The computer Administrator account and password must be available at the time of the visit, unless you are purchasing our “account break-in” option for lost passwords
6	The customer is responsible for the licensing of any software or operating system that is installed or re-installed on any computer.
7	Additional charges apply for required (or optional) parts and/or hardware and software upgrades needed to complete the requested service.
8	Parts and software purchased for repair are subject to their individual warranty as applied by the manufacturer.
9	Yorkshire IT Solutions guarantees the workmanship of the requested service for seven days following the date the service was performed. Subsequent reconfiguration or changes and modifications to the computers or peripherals serviced void the labor warranty.
10	Standard Yorkshire IT Solutions Flat Rate service prices are available within 20 miles of our location. An additional travel charge may apply for our more distant clients, or for urgent calls that are attended out of our normal programmed route.
11	Service charges must be paid at time of visit.
12	Changes in appointments should be made at least 24 hours in advance by calling our office.
13	Yorkshire IT Solutions reserves the right to rearrange or cancel appointments in exceptional circumstances, but will make every effort to accommodate customer's first choice of date and time band.
14	Additional charges may apply to Windows 95/98, Unix or Apple Mac Operating Systems.
15	This offer is designed for individual and small business users only. Corporations are invited to call us to discuss their specific needs.

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